Notes
Short pieces on application analytics for automation program analytics — written for operators who prefer clarity over chart theatre.
Completion rates that hide overnight retries
A programme can look successful while the same work quietly retries until morning — unless application analytics separate first-pass from eventual completion.
Every programme needs an owner and a signal
Automation programmes without named owners and clear success events become ghost work that nobody can review honestly.
Throughput without outcome is busywork
High job volume can mask programmes that never deliver the business result sponsors believe they bought.
Hong Kong programme review windows
Local batch windows change which automation programme metrics matter — and how often packs should refresh.